Privacy Policy

Titan Technology Services – SMS Privacy Policy
Effective Date: [Insert Date]
Company: Titan Technology Services
Phone: (774) 654-0042
Email: support@titantechservices.com
Physical Address: 1107 County Street, Somerset, MA 02726
Mailing Address: 1120 Somerset Ave #206, North Dighton, MA 02764

This SMS Privacy Policy describes how Titan Technology Services (“we,” “our,” “us”) collects, uses, and protects information received through our SMS text messaging service. We use SMS messaging solely to communicate with our clients and their authorized contacts about service-related matters.

When you opt in to receive SMS messages, we may collect the following information:

• Your mobile phone number
   
• Your name and company (if applicable)
   
• Message content exchanged between you and Titan Technology Services
   

We do not collect or store any additional personal data through our SMS platform beyond what is necessary to provide communication and support services.

We use your mobile number and related information only to:

• Send service updates, support messages, and maintenance notifications
   
• Communicate regarding open service tickets or appointments
   
• Provide technical support or client account updates
   

We do not use SMS messages for advertising or marketing purposes.

We do not sell, rent, or lease your personal information or phone number.

SMS message content and metadata may be retained for a limited period necessary to provide service and maintain operational logs. We retain this data in accordance with our internal IT and compliance policies, after which it is securely deleted.

We implement administrative, technical, and physical safeguards to protect the integrity and confidentiality of your information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute protection against all potential security incidents.

You may opt out of receiving text messages at any time by replying STOP to any message.
After you opt out, you will receive a one-time confirmation and will no longer receive further SMS communications unless you opt in again.

For assistance, reply HELP or contact us at support@titantechservices.com or (774) 654-0042.

Our SMS service is intended for business communication with adult clients. We do not knowingly collect information from individuals under 18 years of age.

We may update this SMS Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available at:
https://www.titantechservices.com/sms-privacy-policy

For questions about this SMS Privacy Policy or how we handle your information, please contact:
Titan Technology Services
Email: support@titantechservices.com
Phone: (774) 654-0042
Mailing Address: 1120 Somerset Ave #206, North Dighton, MA 02764